Pixidia Terms of Use
This translation is provided for information. In case of discrepancy, the French version prevails.
Last updated: November 4, 2026Version: 1.2.3 Table of Contents
- 1. Purpose and Scope
- 2. Acceptance of the Terms
- 3. Legal Notice
- 4. User Account
- 5. Subscriptions and Payments
- 6. Content and Responsibilities
- 7. Intellectual Property
- 8. Pixidia's Commitments
- 9. Limitation of Liability
- 10. Dispute Resolution
- 11. Changes to the Terms
- 12. Commercial Content and Affiliate Links
- Full Appendices
1. Purpose and Scope
These Terms of Use govern access to and use of the Pixidia.com website, a collaborative platform for creating and sharing travel itineraries, published by Pixidia SAS.
They apply to all of the following features:
- Creation of itineraries and travel journals
- Social network and collaborative chat
- Budget management tools and PDF export
- Management of favorites, comments, subscription badges, and notifications
Pixidia is not a travel agency. Pixidia helps you imagine and organize a trip. It does not sell any travel service, does not book on your behalf, does not collect any payment for travel, and does not enter into any travel contract with you. When you follow a link to a provider, you enter into a contract directly with that provider. Some links are paid by the partner (commission) (see Section 12).
Pixi. When you use Pixi, you are communicating with an artificial intelligence system. Its replies are generated automatically and may contain errors. Pixi can neither book nor pay on your behalf, and it will not do so. On the Pixi page and on Pixi Activités, the text displayed is: "Pixi is an artificial intelligence. It can make mistakes: check what matters." The processing of data related to Pixi is described in the Privacy Policy and on the Transparency & Partnerships page.
2. Acceptance of the Terms
- Express acceptance: Use of the Site requires acceptance of these Terms and of the Privacy Policy by ticking a checkbox when you sign up.
- Continued use: Any use of the Site after the Terms are changed constitutes acceptance of the new version.
3. Legal Notice
| Publisher | Pixidia SAS (a simplified joint-stock company with variable capital, share capital of €600) |
|---|---|
| Registered office | 9 rue Casimir Delavigne, 59000 Lille |
| Trade register | 935 335 521 R.C.S. Lille Métropole |
| Publication director | Léo Carpentier (President) |
| Host | Hostinger International Ltd (Cyprus) |
| Contact | [email protected] |
4. User Account
- Minimum age: 15 years old (in accordance with the French Data Protection Act, Loi Informatique et Libertés)
- You must provide accurate information (a valid email address and your real name)
- Multiple accounts, bots, and fraudulent use are prohibited
- Security: The user is responsible for keeping login details confidential and must report any compromise within 24 hours to [email protected]
- Deletion: The user may request deletion in writing; legally required data (invoices) is kept for 10 years
5. Subscriptions and Payments
Pixidia offers five subscriptions suited to different needs. All are managed by our subscription system, with payment through Stripe:
| Plan name | Price | Billing | Sign-up link |
|---|---|---|---|
| Free | €0 | None | https://pixidia.com/inscription/creer-compte/ |
| Standard Monthly | €6.95/month | Monthly | No longer offered for new subscriptions since October 27, 2026 |
| Standard Annual | €24.95/year | Annual | No longer offered for new subscriptions since October 27, 2026 |
| Premium Monthly | €9.95/month | Monthly | No longer offered for new subscriptions since October 27, 2026 |
| Premium Annual | €39.95/year | Annual | No longer offered for new subscriptions since October 27, 2026 |
General terms:
- Secure payments through Stripe (PCI-DSS certified)
- Automatic renewal; you may cancel up to 24 hours before the renewal date
- A 14-day right of withdrawal applies to any first subscription. You may exercise this right through the contact form or by email to [email protected]
- The badge matching your subscription is displayed next to your name on the Site by means of a custom extension.
6. Content and Responsibilities
- License: The user grants Pixidia a worldwide, non-exclusive license to host, display, and promote the itineraries and content shared
- Prohibited content: Defamatory, discriminatory, or unlawful content, and content that infringes copyright, is prohibited
- EXIF data: We recommend that you remove location data before uploading
- Moderation: Pixidia reserves the right to remove any content that violates these Terms without notice
7. Intellectual Property
- Pixidia owns: the source code of the Site (theme and custom extensions), the structured database, and the trademarks and graphic elements
- Users keep ownership of their photos and texts, subject to the license granted to Pixidia
8. Pixidia's Commitments
- Availability: Scheduled maintenance is announced with 48 hours' notice
- Security: TLS 1.3 encryption and daily backups
9. Limitation of Liability
- Pixidia is not responsible for data loss caused by a user error, for content published by third parties, or for interruptions of integrated third-party services (Google Maps and others) that are beyond its control.
- Nothing in these Terms removes or reduces the right of a consumer user to compensation if Pixidia fails to meet one of its obligations (Article R212-1 of the French Consumer Code).
10. Dispute Resolution
- Mediation: If a consumer user's written complaint to Pixidia ([email protected]) has not been resolved, the user may use, free of charge, the consumer mediator to which Pixidia is attached: CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 49 rue de Ponthieu, 75008 Paris, https://www.cm2c.net/. This recourse is optional. It never prevents the user from going directly to court (Article L612-4).
- Jurisdiction: The courts of Lille (France), except that consumers in the EU may bring a case before their local court
11. Changes to the Terms
- Notice by email 30 days before the changes apply
- Version history available on the Site
12. Commercial Content and Affiliate Links
- Some content published on pixidia.com contains affiliate links to commercial partners in the travel sector (activities, car rental, eSIM).
- This content is identified by the notice "Commercial partnership", in accordance with French Law No. 2023-451 of June 9, 2023.
- When you make a purchase from the partner through these links, Pixidia SAS may receive a commission from the partner. Pixidia does not add any amount to the price set by the partner.
- Pixidia SAS is not responsible for the products, services, content, or policies of the websites of its affiliate partners.
- All affiliate links carry the attribute
rel="sponsored nofollow", in accordance with search engine guidelines. - In accordance with Decree No. 2025-1137 of November 28, 2025, partnerships exceeding €1,000 per year before VAT are governed by a written contract.
- For more information, see our Transparency & Partnerships page.
Full Appendices
Legal Contact
- Pixidia SAS, [email protected]
- 9 rue Casimir Delavigne, 59000 Lille, France
Governing version
The French text is the governing version. This English version is an official translation provided for information. If it differs from the French text, the French text prevails. This does not deprive you, as a consumer, of the protection of the mandatory provisions of the law of the country where you habitually reside, as provided by Article 6(2) of Regulation (EC) No 593/2008 ("Rome I").